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Scanners

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How do I resolve power related USB connectivity issues on PC’s?
USB devices in general use power to send USB communications through the cable. USB Devices require varying amounts of power, High power devices draw more than 100mA and low power devices use 100mA and

How do I resolve power related connectivity issues when using a USB hub?
If you are experiencing issues when using a hub, connect the USB device directly to the PC to confirm that you still experience the problem with a

What is the most effective way to clean the print heads of my EPSON Stylus printer?
Effective head cleaning will help resolve most poor print quality issues you are experiencing. Read the below instructions before proceeding:

What is the difference between the Parallel and USB interfaces?
Parallel and USB (Universal Serial Bus) are the 2 main interface’s for connecting a Stylus printer to a PC. Parallel connects to an LPT port on your computer. USB connects to a USB Controller on your computer. USB

What are the recommendations for resolution settings when scanning a photograph, to get the best possible print quality on an EPSON Photo printer?
Being aware of the output you require, it is best to define your

How do I clear paper jams in the Automatic Document Feeder for the EPSON GT / Expression series scanners?
If a paper jam occurs, first open the Automatic Document Feeder’s cover, remove any paper from the document table, then determine where the

How do I lock and unlock my EPSON Perfection series scanner?
When you transport the scanner a long distance or store it for an extended time, follow the steps below to secure the carriage.
Plug in the scanner and AC adapter and wait until the carriage moves to

How do I clear a paper jam in the Automatic Document Feeder?
To remove the paper jam please follow the below instructions:
Use the release lever to slightly raise the mechanism so that you can access the jammed paper.

How do I unlock my EPSON GT / Expression series scanner?
Before you transport the scanner or store it for a long period of time, secure the carriage by turning the transportation lock back to the locked position.

When using the copy function to scan an A4 image with my EPSON Scanner, Why is the printed result missing around 20mm from the bottom margin?
To ensure that the entire scanned image (excluding margins within

How can I resolve the following error message “Cannot find the scanner on the bus” when trying to scan using MAC OS Classic?
Ensure that the scanner is switched on and that the USB cable is firmly connected. Try connecting the cable into a different port on your MAC. Try

How do I install an EPSON scanner using MAC OS Classic?
To install your scanner simply launch the installer from the EPSON Scanner Software CD-ROM and follow the onscreen instructions.
The example used here is with the EPSON Perfection 2450 PHOTO.

How do I reinstall an EPSON scanner on MAC OS Classic?
To reinstall simply insert the EPSON Scanner software CD-ROM and select uninstall. This will uninstall the driver. On completion insert the EPSON Scanner Software CD-ROM and run through the Installer.

Why doesn’t the Microsoft Word software launch when using the OCR option on the EPSON Smart Panel on Mac OS Classic?
The Microsoft Word application doesn’t launch due to an incomplete installation of the MS Office suite. To rectify this you will need to reinstall

How do I find the version of Smart Panel version 2.0?
1. Go to Epson Smart Panel (Start / Program / Epson Smart Panel)
2. Click on the light bulb
3. Select property

Why automatic scale up feature does not occur in Twain 5.60A for the perfection 1260/1260 photo/1660 photo/2400 photo scanners?
The fact that the Target size does not become 4 X 6 inches is normal
According to specification for TWAIN 5.60A. The automatic scale up feature

What should I do if I get an error “ there is no registry data for Epson Smart Panel” on windows XP while using Smart Panel Version 2.0?
1. Login Windows XP with a user account that you have installed Smart Panel previously.

What should I do if I get the message “ these applications are already loaded…” on Mac 9.X.?
1. Uninstall Epson Smart Panel -> Select the Epson Smart Panel group then drag it into the trashcan on the desktop and clean the trashcan.

Why when scanning an image with Epson Twain I get a message “ insufficient disk space”?
1. Start to use Smart Panel. (For example, choose Scan to File)2. On the Epson Twain manual mode, click the Configuration button displays the

Why on windows 98 I get an error “cannot access the scanner because another application is using it or the scanner is not ready”?
1. Upgrade the scanner driver->
a. Remove Epson Twain 5 from Add/Remove Programs in Windows Control

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