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Scanners

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How do I install the EPSON Perfection 1200 Photo, 1200S, 1200U, 1240U, 1640SU, 610 and 640U on Windows 95, 98 or Me?
Connect the scanner to the PC, and then turn the power on. The Found New Hardware Wizard will now appear. Follow the on-screen

What should I do now I have upgraded to Windows XP?
For your EPSON scanner to perform correctly on Windows XP you will need to download the relevant drivers. Please note: Windows XP does not support scanners connected by a parallel interface. You will need to use

How do I use WinZip?
You can download the evaluation version from www.winzip.com. After installation of WinZip you can now zip / unzip files. Double click on the downloaded zip file extract the files into the desired directory

How do I scan using the Transparency Unit (TPU)?
You must ensure that the TPU is connected before the scanner is switched on. In the EPSON TWAIN you need to select the relevant document source

Why are scanning times excessive when scanning transparencies with the Perfection 1250, 1650 or 2450?
The automatic thumbnail preview displays the image at an enlarged size. To make the file size more manageable it is recommended that you

How do I uninstall a scanner driver on Windows 98,ME, 2000 and XP?
Remove EPSON TWAIN from Add/Remove programs list in control panel.
Please proceed by Double clicking the My Computer icon on your desktop. Please click on Control Panel

Why doesn't the scan to email option work on the EPSON Smart Panel?
Does your computer have the Windows XP platform or Internet Explorer 6.0? If yes please read more. If no, please call the EPSON Scanner support desk for support Please Note: The scan to email facility doesn't

Why do I get the error message: Scanner handler error, please ensure that the scanner is connected or not being used by another device?
This error message is a general Communication problem; please ensure all cables are firmly seated and that the scanner is correctly installed

When using Windows 2000 or XP, Why does my computer display: Please install supported twain driver?
This error can be displayed for a number of reasons, most commonly is that the scanner has not been detected or the drivers have not been

When using Windows 98 or ME, Why does my computer display: Please install supported twain driver?
This error can be displayed for a number of reasons, most commonly is that the scanner has not been detected or the drivers have not been

What should I do when I get the message: "Please insert the disk labelled Windows 98 Second Edition CD-ROM, and then click OK"?
When you get this message please insert the Windows 98 Second Edition CD-ROM and browse to the WIN98 directory. Then click ok and this will

Why doesn’t the Microsoft Word software launch when using the OCR option on the EPSON Smart Panel on Windows platform?
The Microsoft Word application doesn’t launch due to an incomplete installation of the MS Office suite. To rectify this you will need to reinstall

How do I install the Perfection 1250, 1650 and 2450 Photo scanners on Windows 98, ME, 2000 and XP?
Insert the EPSON Scanner software CD-ROM and install EPSON Twain. Restart the computer and connect the scanner. Windows will detect and

How do I install the EPSON SMART PANEL?
To install the EPSON SMART PANEL please insert the EPSON Scanner Software CD-ROM and select Install Scanner software. Select only the EPSON SMART PANEL and click OK. Follow the onscreen instructions and

Why doesn’t the Microsoft Word software launch when using the OCR option on the EPSON Smart Panel on Mac OS Classic?
The Microsoft Word application doesn’t launch due to an incomplete installation of the MS Office suite. To rectify this you will need to reinstall

Why doesn’t the Copy function on the EPSON smart panel work on my Perfection 1250, 1650 and 2450 scanners when using a non-EPSON printer?
To resolve this issue you will need to download and install an update

How do I resolve USB issues with ALI controllers?
Listed below are various solutions to cure USB connectivity issues with the mentioned USB controller.
Recommended BIOS setup (Call PC vendor for support):

How do I resolve USB issues with SIS controllers?
Listed below are various solutions to cure USB connectivity issues with the mentioned USB controller.
As a Guideline the following BIOS settings should be true Call PC vendor

How do I resolve USB issues with VIA / VIATECH controllers?
Listed below are various solutions to cure USB connectivity issues with the mentioned USB controller.
Recommended BIOS setup (Call PC vendor for support):

How do I Troubleshoot USB Chipset issues?
There are many different issues that can effect the operation and functionality of a USB device. If there are difficulties installing a USB product or you are experiencing communication problems there may be an

 

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