Problem Solver

Printer Does Not Print

LCD panel is off
Only the LCD panel is on
LCD panel displays a warning or error message
Lights came on and then went out
Maintenance light is flashing or on

If the printer does not print, check and see if one of the following error indications is displayed, then try the solutions listed.

LCD panel is off

Try one or more of these solutions:


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Only the LCD panel is on

Try one or more of these solutions:

If the check page prints correctly, make sure that the printer software and your application are installed correctly.

If this does not work, replace the ink cartridges. See Replacing an Ink Cartridge for instructions.


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LCD panel displays a warning or error message

If the LCD panel displays a warning or error message, follow the instructions. See Error/Warning Display for the explanation of warnings and error messages.


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Lights came on and then went out

The printer's voltage may not match the outlet rating. Turn off the printer and unplug it immediately, then check the printer labels.

If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.


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Maintenance light is flashing or on

Check EPSON Status Monitor 3 or EPSON StatusMonitor to find the cause of the error, then try one or more of these solutions:


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