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Scanner/Printer Combination

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Why do I get the error message: Scanner handler error, please ensure that the scanner is connected or not being used by another device?
This error message is a general Communication problem; please ensure all cables are firmly seated and that the scanner is correctly installed

When using Windows 2000 or XP, Why does my computer display: Please install supported twain driver?
This error can be displayed for a number of reasons, most commonly is that the scanner has not been detected or the drivers have not been

When using Windows 98 or ME, Why does my computer display: Please install supported twain driver?
This error can be displayed for a number of reasons, most commonly is that the scanner has not been detected or the drivers have not been

What should I do when I get the message: "Please insert the disk labelled Windows 98 Second Edition CD-ROM, and then click OK"?
When you get this message please insert the Windows 98 Second Edition CD-ROM and browse to the WIN98 directory. Then click ok and this will

Why doesn’t the Microsoft Word software launch when using the OCR option on the EPSON Smart Panel on Windows platform?
The Microsoft Word application doesn’t launch due to an incomplete installation of the MS Office suite. To rectify this you will need to reinstall

How do I install the EPSON SMART PANEL?
To install the EPSON SMART PANEL please insert the EPSON Scanner Software CD-ROM and select Install Scanner software. Select only the EPSON SMART PANEL and click OK. Follow the onscreen instructions and

Why doesn’t the Microsoft Word software launch when using the OCR option on the EPSON Smart Panel on Mac OS Classic?
The Microsoft Word application doesn’t launch due to an incomplete installation of the MS Office suite. To rectify this you will need to reinstall

Why doesn’t the Copy function on the EPSON smart panel work on my Perfection 1250, 1650 and 2450 scanners when using a non-EPSON printer?
To resolve this issue you will need to download and install an update

How do I resolve USB issues with ALI controllers?
Listed below are various solutions to cure USB connectivity issues with the mentioned USB controller.
Recommended BIOS setup (Call PC vendor for support):

My printer is connected to my PC through another device, why am I having problems?
To ensure that your EPSON printer performs to its optimum you will need to connect your printer directly to a relevant port on your PC

Why when using the borderless print option do I get deterioration and smeared ink around the edges?
To print Edge-to-Edge you will need to use the correct media. Using normal 80-90gsm papers will cause the edges of the paper to curl due

How can I preserve my printed images?
To maintain the life of and protect your print outs please follow the guidelines below:
If you are using an EPSON Stylus Photo printer take advantage of the

How do I resolve USB issues with ALI controllers?
Listed below are various solutions to cure USB connectivity issues with the mentioned USB controller.
Recommended BIOS setup (Call PC vendor for support):

How do I resolve USB issues with SIS controllers?
Listed below are various solutions to cure USB connectivity issues with the mentioned USB controller.
As a Guideline the following BIOS settings should be true Call PC vendor

How do I resolve USB issues with VIA / VIATECH controllers?
Listed below are various solutions to cure USB connectivity issues with the mentioned USB controller.
Recommended BIOS setup (Call PC vendor for support):

How do I Troubleshoot USB Chipset issues?
There are many different issues that can effect the operation and functionality of a USB device. If there are difficulties installing a USB product or you are experiencing communication problems there may be an

How do I resolve power related USB connectivity issues on PC’s?
USB devices in general use power to send USB communications through the cable. USB Devices require varying amounts of power, High power devices draw more than 100mA and low power devices use 100mA and

How do I resolve power related connectivity issues when using a USB hub?
If you are experiencing issues when using a hub, connect the USB device directly to the PC to confirm that you still experience the problem with a

What is the difference between the Parallel and USB interfaces?
Parallel and USB (Universal Serial Bus) are the 2 main interface’s for connecting a Stylus printer to a PC. Parallel connects to an LPT port on your computer. USB connects to a USB Controller on your computer. USB

Why do I get the error message “Error writing to EPUSB1”?
EPUSB1 is the USB port configured when you install an EPSON printer on your PC. The error can be caused by many factors. Please follow the guideline list below to rectify the problem

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