Troubleshooting / Printing and Copying Problems

Print Quality Problems

Horizontal banding
Vertical misalignment or banding
Incorrect or missing colors
Blurry or smeared printout
Unnatural gradation

If you are having print quality problems, first perform a , then compare it with the illustrations below. Click the caption under the illustration that best resembles your printout.

Horizontal banding

Vertical misalignment or banding

Horizontal banding

Vertical misalignment or banding

Incorrect or missing colors

Blurry or smeared printout

Horizontal banding


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Vertical misalignment or banding


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Incorrect or missing colors

If colors are still incorrect or missing, replace the color ink cartridge. If the problem persists, replace the black ink cartridge. See Replacing Ink Cartridges.


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Blurry or smeared printout

Warning:
Be careful not to touch the gears inside this product.

Caution:
Be careful not to wipe the carriage shaft.


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Unnatural gradation

If you print using the PhotoEnhance setting on the Main menu, your printout may have unnatural gradation in areas of your photo that are out of focus.


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