Home
Optional Multi Photo Feeder Problems

The Multi Photo Feeder Does Not Feed Photos or Business Cards
A Photo or Business Card is Jammed in the Feeder

The Multi Photo Feeder Does Not Feed Photos or Business Cards
Top
A Photo or Business Card is Jammed in the Feeder
  • If the photo or business card is jammed in the input or output tray, lift up the output tray slightly. Then carefully pull out the jammed document as shown below.

  • If the photo or business card is jammed inside the Multi Photo Feeder, lift up the feeder to see if the jammed document can be removed from the document table.

    If it is not removable, unplug the scanner to turn it off and disconnect the cable from the scanner’s OPTION port. Then lift up the Multi Photo Feeder and carefully pull out the jammed document from the bottom.


Note:

Do not pull the jammed document too hard or the document may tear, making it more difficult to remove.

Top