Troubleshooting / Scanning Problems

Scanning Problems

Edges of the document are not scanned
You cannot scan an image or you only get a few dots for the scanned image
The image does not look the same as the original
Straight lines in the image come out jagged
Scanned image by using the Scan button is missing

Edges of the document are not scanned

Try one or more of these solutions:


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You cannot scan an image or you only get a few dots for the scanned image

Try one or more of these solutions:


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The image does not look the same as the original

Try one or more of these solutions:


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Straight lines in the image come out jagged

Make sure the document orientation is perfectly straight on the document table. Align vertical and horizontal lines with the scales at the top and side of the document table.


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Scanned image by using the Scan button is missing

Make sure desired application is assigned to the  Scan button.


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