Paper does not feed
The paper jams
Paper is improperly loaded
Paper is not ejected fully or is wrinkled

Remove the stack of paper and make sure of the following:

• The paper is not curled or creased.

• The paper is not too old.
  See Paper handling instructions

• The paper is not loaded higher than the  mark on the edge guide.

• The paper stack fits under the tabs inside the edge guide.

• The number of sheets in the paper stack does not exceed 20.

• Paper is not jammed inside the printer. If it is, remove the jammed paper.
  See The paper jams

• The PicturePack is not expended. If it is, replace PicturePack.
  To replace the PicturePack, see the User’s Guide -for use without a computer- manual.

• You have followed any special loading instructions that came with your paper. Load the paper again.

See Loading paper

Top

Open the top cover and front cover. Remove all of the paper inside, including any torn pieces, and press the OK button. Reload the paper. If any printing jobs remain, the printer will automatically start printing.

Note:

If you cannot remove a foreign object easily by yourself, do not use force and do not disassemble the printer. Call your dealer for assistance.

If your paper jams frequently, make sure of the following:

• The paper is smooth, not curled or wrinkled.

• The printable side of the paper is face up in the paper feeder.

• The paper stack was fanned before loading.

• The paper is not loaded above the  mark on the edge guide.

• The number of sheets in the paper stack does not exceed 20.

• The edge guides are snug against both edges of the paper.

• The printer is on a flat, stable surface that extends beyond the printer base in all directions. The printer will not operate properly if it is tilted.

Top

If you have loaded the paper too far into the printer, the printer cannot feed the paper correctly. Reload the paper correctly, then press the OK button.

Top

If the paper does not eject fully, remove the paper.

Note:

Store any unused paper in its original packaging in a dry area.

Top