Troubleshooting / Problems and Solutions

Error Indicator

If an error occurs, the scanner stops operating and the Start button light indicates the error type as described below.

Color of Light	Pattern of Light	Error Type
Red	Flashing	Fatal error

Fatal error

This type of errors indicates one of the following problems:

The fluorescent lamp needs to be replaced.

The transportation lock lever is not released.

The scanner is malfunctioning.

Check that the transportation lock lever is released and check any installed options for problems. Next, turn off and then back on again. If this does not correct the problem, consult your dealer.

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