All lights are off
Lights came on and then went out
Only the power light is on
The error light is flashing or on
The error light is on and the power light is flashing
Print Head Carriage Problem

• Press the power button to make sure the printer is on.

• Turn off the printer and make sure that the power cord is securely plugged in.

• Make sure that your outlet works and is not controlled by a wall switch or timer.

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The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the label on the back of the printer.

Caution:

If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.

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• Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.

• If you are using the USB interface, make sure your cable meets the USB 1.1 or 2.0 standards.

• Make sure there is no packing material in the printer.

• Turn off the printer and the computer, disconnect the printer’s interface cable, then print an operation check page.
  See Running a printer operation check

If the check page prints correctly, make sure the printer software and your application are installed correctly.

• If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution of your image or printing the image at a smaller size. You may need to install more memory in your computer.

• Users of Windows Me and 98 can clear any stalled print jobs from the spool manager.
  See Canceling Printing

• If the printer sounds like it is trying to print, but is unable to, run the Head Cleaning utility.
  See Cleaning the Print Head

If this does not work, replace the ink cartridges.
See Replacing an Ink Cartridge Before It Is Empty

• Uninstall the printer driver, then reinstall it.
  See Uninstalling the Printer Software.

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Check EPSON Status Monitor 3 (Windows) or EPSON StatusMonitor (Macintosh) to find the cause of the error, then try one or more of these solutions:

• If the paper out light is on and there is no paper in the printer, load paper.

• If the ink out light is flashing, the ink supply is low. Obtain a replacement cartridge.
  See Replacing an Ink Cartridge Before It Is Empty

• If the ink out light is on and the ink cartridge is empty, replace the appropriate ink cartridge.
  See Replacing an Empty Ink Cartridge

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Follow the steps below.

Press the paper button, then remove any paper in the printer.

Turn the printer off. Check for and remove any foreign objects or pieces of paper from inside the printer.

Note:

If you cannot easily remove a foreign object, do not use force and do not disassemble the printer. Call your dealer for assistance.

Make sure there is sufficient space around the vent on the back of the printer to allow proper ventilation. Remove any objects blocking the vent. Then turn the printer back on.

If the error does not clear, contact your dealer.

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If the carriage cover does not close or the print head carriage does not move to its home position, open the carriage cover and push the ink cartridges down until they click into place.

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