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Ink Jet Printers

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Why do imported Word Art elements print a different colour than the original document text using Microsoft Word?
The EPSON standard for printer driver colour management is if Automatic is selected the printer driver switches the Look up Table (LUT) mode

Why do JPEG images not open when using Photo Quicker 3.2?
The solution is to setup the minimum loadable image size from the Option tab in Photo Quicker from 321 pixels to 80.
(The minimum Photo Quicker can download)

Can I use still use my EPSON Stylus printer if my colour cartridge is empty?
No you cannot. EPSON Stylus printers require both Black and colour cartridges to be installed. If either of the cartridges is empty or not

My printer is connected to my PC through another device, why am I having problems?
To ensure that your EPSON printer performs to its optimum you will need to connect your printer directly to a relevant port on your PC

Why when using the borderless print option do I get deterioration and smeared ink around the edges?
To print Edge-to-Edge you will need to use the correct media. Using normal 80-90gsm papers will cause the edges of the paper to curl due

How can I preserve my printed images?
To maintain the life of and protect your print outs please follow the guidelines below:
If you are using an EPSON Stylus Photo printer take advantage of the

I have an ATI Radeon Graphics card, why do I get the following error message when I try to print: Journal.Dll file not found or missing?
To solve this issue please uninstall Hydravision. To uninstall please right click on the ATI icon on the task bar and select Uninstall Hydravision

I am using LPT2 or LPT3 to connect my printer, why isn’t my EPSON Stylus RIP working?
The EPSON Stylus RIP Software will only work on LPT1. You will need to connect the printer to the LPT1 port only

Why I am unable to open Page Setup from any application or Print from any application using the Epson driver or Stylus RIP now I have upgraded my OS to 9.1(upgrade or full install)?
The system generates the following errors:

Can I print edge to edge with the EPSON stylus rip?
Edge to edge printing is not supported by the EPSON Stylus RIP. However, this function is available when using the standard driver on a printer that has the ability to do so.

Does the EPSON Stylus RIP provide support for printing on roll paper?
Yes, Stylus RIP provides support for roll paper but does not support the "Roll Paper No Margin" option supported by Epson's standard drivers with the compatible printers.

Why, when using the Stylus RIP Version 4.40 with Mac OS 9.1 do I keep getting system errors and problems?
Epson Stylus RIP Version 4.40 does not function in Raster Spool Mode with Mac OS 9.1. Disable Raster Spool Mode and you should not have any

How do I resolve USB issues with ALI controllers?
Listed below are various solutions to cure USB connectivity issues with the mentioned USB controller.
Recommended BIOS setup (Call PC vendor for support):

How do I resolve USB issues with SIS controllers?
Listed below are various solutions to cure USB connectivity issues with the mentioned USB controller.
As a Guideline the following BIOS settings should be true Call PC vendor

How do I resolve USB issues with VIA / VIATECH controllers?
Listed below are various solutions to cure USB connectivity issues with the mentioned USB controller.
Recommended BIOS setup (Call PC vendor for support):

How do I Troubleshoot USB Chipset issues?
There are many different issues that can effect the operation and functionality of a USB device. If there are difficulties installing a USB product or you are experiencing communication problems there may be an

How do I resolve power related USB connectivity issues on PC’s?
USB devices in general use power to send USB communications through the cable. USB Devices require varying amounts of power, High power devices draw more than 100mA and low power devices use 100mA and

How do I resolve power related connectivity issues when using a USB hub?
If you are experiencing issues when using a hub, connect the USB device directly to the PC to confirm that you still experience the problem with a

What is the difference between the Parallel and USB interfaces?
Parallel and USB (Universal Serial Bus) are the 2 main interface’s for connecting a Stylus printer to a PC. Parallel connects to an LPT port on your computer. USB connects to a USB Controller on your computer. USB

Why do I get the error message “Error writing to EPUSB1”?
EPUSB1 is the USB port configured when you install an EPSON printer on your PC. The error can be caused by many factors. Please follow the guideline list below to rectify the problem:

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