The LCD panel and the Lights are off
The LCD panel and the lights came on and then went out
The LCD panel and the lights are on
Ink error message appears after you replace the cartridge

• Press the  On button to make sure the printer is on.

• Turn off the printer and make sure that the power cord is securely plugged in.

• Make sure that your outlet works and is not controlled by a wall switch or timer.

Top

The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the label on the back of the printer.

Caution:

If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.

Top

• Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.

• If you are using the USB interface, make sure your cable meets the USB 1.1 or 2.0 standards.

• Make sure there is no packing material in the printer.

• Turn off the printer and the computer, disconnect the printer’s interface cable, then print an operation check page.
  See Running a printer operation check

If the check page prints correctly, make sure the printer driver and your application are installed correctly.

• If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution of your image or printing the image at a smaller size. You may need to install more memory in your computer.

• Users of Windows Me and 98 SE can clear any stalled print jobs from the spool manager.
  See Canceling Printing

• Uninstall the printer driver, then reinstall it.
  See Uninstalling the Printer Software

Top

Press the  [Setup] button. Use the  or  button to select Maintenance, and press the OK button.

Use the  or  button to select Change Ink Cartridge, and press the OK button. Open the scanner unit and the cartridge cover and press the ink cartridges down until they click into place. Then close the cartridge cover and the scanner unit. Next, press the OK button.

Top