The power light does not turn onThe power light is on but nothing printsProblem Solver
| Cause | What to do |
| The power cord may not be properly plugged into the electrical outlet. | Turn off the printer and check the power cord connections between the printer and the electrical outlet. Then turn the printer back on. |
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The electrical outlet may be controlled by an outside switch or an automatic timer. |
Make sure that the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly. |
| Cause | What to do |
| Your computer may not be properly connected to the printer. | Perform the setup procedure described in the Setup sheet. |
| The interface cable may not be plugged in securely. | Check both ends of the interface cable between the printer and the computer. |
| You may not be using the correct interface cable. | If you are using the USB interface, use a Revision 1.1 or 2.0 cable. |
| Some error may have occurred. |
Check the lights on the Control Panel to see if lights other than power light are flashing or on in red. see Error indicators
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| Your printer may have broken. |
Print the nozzle check pattern to see if the printer is broken. See Running a printer operation check
If the printer does not print, it may broken. Contact your dealer.
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| Your application software is not properly set up for your printer. | Make sure that the printer is selected in your application software. |
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Your computer system's memory is too small to handle the volume of data in your document. |
Try reducing the image resolution of your document in the application software, or install more memory in your computer if you can. |
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