Problem Solver

Cancelling Printing

When an error message appears on the LCD panel or EPSON Status Monitor
For Windows Me and 98 users
For Windows XP and 2000 users
For Macintosh users

If you encounter problems while printing, you may need to cancel printing. To cancel printing, follow the instructions in the appropriate section below.

When an error message appears on the LCD panel or EPSON Status Monitor

Before turning off the printer, cancel all documents following the steps below.

For Windows 98, Me or 2000 users, click Start, point to Settings, and then click Printers.

For Windows XP users, click Start, Control Panel, Printers and Other Hardware, then Printers and Faxes.

Double-click the EPSON Stylus Photo 935 icon to open the EPSON Stylus Photo 935 window.

Select Purge Print Documents (for Windows 98 or Me users) or Cancel All Documents (for Windows XP or 2000 users) from the Printer menu.

Note:

See For Macintosh users to cancel printing on Macintosh.

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For Windows Me and 98 users

It is possible to cancel printing using either the Progress Meter or EPSON Spool Manager. Refer to the appropriate section below.

Using the Progress Meter

When you send a print job to the printer, the Progress Meter appears on your computer screen.

Click the Stop button to cancel printing.

Using EPSON Spool Manager

EPSON Spool Manager is similar to Windows Print Manager. If it receives two or more print jobs at one time, it holds them in the order that they were received (with printers on a network this may be called a print queue). When a print job reaches the top of the queue, the EPSON Spool Manager sends the job to the printer. You can cancel print jobs from the Spool Manager. You can also view print status information about the print jobs which have been sent to your printer, as well as pause and resume or restart selected print jobs.

Note:

EPSON Spool Manager is not available for Windows XP, 2000 or Macintosh.

After you send a print job, an EPSON Stylus Photo 935 button will appear in the icon tray. Click this button to open the EPSON Spool Manager.

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For Windows XP and 2000 users

When you send a print job to the printer, the Progress Meter will appear on your computer screen.

Click the Stop button to cancel printing.

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For Macintosh users

The procedure for canceling printing for Macintosh varies, depending upon whether background printing is on or off. Refer to the appropriate section below.