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Paper Does Not Feed Correctly
Paper does not feed
Remove the stack of paper and make sure of the following:
The paper is not curled or creased.
The paper is not too old. See the instructions that came with the paper for more information.
Do not load paper above the edge guides inside the paper cassette.
The number of sheets in the paper stack does not exceed the limit specified for the media.
See Selecting which tray to use and its loading capacities
See Selecting which tray to use and its loading capacities
The ink cartridges are not expended. If a cartridge is expended, replace it.
See Replacing an Ink Cartridge
See Replacing an Ink Cartridge
You have followed any special loading instructions that came with your paper. Load the paper again.
See Loading Paper
See Loading Paper
The paper does not have any binder holes.
Multiple pages feed
Make sure the paper is not loaded above the edge guides inside the paper cassette.
Make sure the edge guide is snug against the left edge of the paper.
Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before loading.
Remove the stack of paper and make sure that the paper is not too thin.
For details on paper thickness, click the Appendix tab in the upper right corner of the User’s Guide window. Then click Product Information and Technical Specifications.
For details on paper thickness, click the Appendix tab in the upper right corner of the User’s Guide window. Then click Product Information and Technical Specifications.
Fan the edges of the stack to separate the sheets, then reload the paper.
If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also check in your application.
For Windows, check the Copies setting on the Page Layout window.
For Mac OS X 10.4, check the Copies setting in the Copies & Pages setting in the Print dialog box.
For Mac OS X 10.5 or later, check the Copies setting in the Print dialog box.
See the printer driver online help for details.
For Windows, check the Copies setting on the Page Layout window.
For Mac OS X 10.4, check the Copies setting in the Copies & Pages setting in the Print dialog box.
For Mac OS X 10.5 or later, check the Copies setting in the Print dialog box.
See the printer driver online help for details.
Paper is improperly loaded
If you have loaded the paper too far into the printer, the printer cannot feed the paper correctly. Turn the printer off and gently remove the paper. Then turn the printer on and reload the paper correctly.
Paper is not ejected fully or is wrinkled
If the paper does not eject fully, press the 
Start button to eject the paper. If the paper is jammed inside the printer, remove it by referring to the following section.
See The Paper Jams
Start button to eject the paper. If the paper is jammed inside the printer, remove it by referring to the following section. See The Paper Jams
If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.
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Store any unused paper in its original packaging in a dry area.
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