Horizontal banding
Vertical misalignment or banding
Incorrect or missing colors
Blurry or smeared printout

If you are having print quality problems, then compare it with the illustrations below.

The following is a good sample.

The following are sample illustrations of print quality problems. Click the caption under the illustration that best resembles your printout.

• Make sure that the printable side of the paper is face up in the paper feeder.

• Run the Head Cleaning utility to clear any clogged ink nozzles.
  See Cleaning the Print Head

• Use up photo cartridge within six months after opening its package.

• Use the genuine Epson photo cartridge.

• Check the LCD screen. Check if the icon appears on the LCD screen. If it appears, replace the PicturePack.
  To replace the PicturePack, see the User’s Guide -for use without a computer- manual.

• Make sure the Paper Type/Size selected in the printer driver is appropriate for the type of paper loaded in the printer.

Top

• Make sure that the printable side of the paper is face up in the paper feeder.

• Run the Head Cleaning utility to clear any clogged ink nozzles.
  See Cleaning the Print Head

• Run the Print Head Alignment utility.
  See Aligning the Print Head

• Make sure the Paper Type/Size selected in the printer driver is appropriate for the type of paper loaded in the printer.

Top

• Adjust the Color Option settings in your application or in your printer driver. See online help for details.

• Run the Head Cleaning utility.
  See Cleaning the Print Head

If colors are still incorrect or missing, replace the PicturePack.
To replace the PicturePack, see the User’s Guide -for use without a computer- manual.

• If you have just replaced the PicturePack, make sure the date on the box has not expired. Also, if you have not used your printer for a long time, replace with new PicturePack.
  To replace the PicturePack, see the User’s Guide -for use without a computer- manual.

Top

• Make sure that you are using the appropriate printer driver for your printer.

• Use only paper recommended by Epson.
  See Ink and paper

• Use a genuine Epson PictureMate PicturePack.

• Make sure that the printer is on a flat, stable surface that extends beyond the printer base in all directions. The printer will not operate properly if it is tilted.

• Make sure that your paper is not damaged, dirty, or too old.

• Make sure that your paper is dry and that the printable side is facing up.

• If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.

• Make sure the Paper Type/Size selected in the printer driver is appropriate for the type of paper loaded in the printer.

• Remove each sheet from the front cover as it is printed.

• Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. After printing, allow the ink to set for a few hours before handling them.

• Run the Head Cleaning utility.
  See Cleaning the Print Head

• Run the Print Head Alignment utility.
  See Aligning the Print Head

Top