Reading the Scanner Light

If an error occurs, the scanner stops operating and the scanner light flashes red. This indicates one of the following problems:

  • The scanner is not connected to your computer properly or your software is not fully installed. See the Start Here sheet that came with your scanner for instructions on installing the scanner software and connecting the scanner to your computer.

  • The scanner and/or the transparency unit transportation lock is locked. Slide the lock to the unlock position.

  • The scanner cover cable or optional Automatic Document Feeder cable is not connected to the scanner’s OPTION port. Connect the cable to the port.

After trying these solutions, turn off the scanner using its power switch, then turn it back on.

If the scanner light is still flashing:

  • The scanner may be malfunctioning.

  • The scanner lamp may need to be replaced.

  • The connected optional equipment may be malfunctioning.

Contact your dealer or EPSON. See Contacting Customer Support for details.