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Miscellaneous Printout Problems

Incorrect or garbled characters

Clear any stalled print jobs from the Spool Manager (Windows Me and 98 SE).
See Canceling Printing
Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.
Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

Incorrect margins

Check the margin settings in your application. Make sure that the margins are within the printable area of the page.
See Printable area
Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window. See the printer driver online help for details.
Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software
If you are printing from a memory card without connecting the printer to a computer, make sure the paper size setting on the printer's control panel matches the paper loaded in the sheet feeder.

Printout has a slight slant

Make sure that the paper is loaded into the sheet feeder correctly.
See Loading Paper

Inverted image

For Windows, clear the Mirror Image check box from the Page Layout window of your printer driver, or turn off the "Mirror Image" setting in your application. For instructions, see the online help for your printer driver or for your application.
Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

Blank pages print

Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window. See the printer driver online help for details.
For Windows, check the Skip Blank Page setting by clicking the Speed & Progress button on the Maintenance window of the printer driver.
Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software
If you are printing from a memory card without connecting the printer to a computer, make sure the paper size setting on the printer's control panel matches the paper loaded in the sheet feeder.
After trying one or more of these solutions, run a printer operation check to check your results.
See Running a printer operation check

Printed side is smeared or scuffed

If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
Clear the High Speed check box in the settings from your printer driver.
For Windows, check the Advanced window. See the printer driver online help for details.
If you are printing on thick paper or envelopes, set the paper thickness lever to the  position.
Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

Printing is too slow

Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
See Selecting the Correct Paper Type
For Windows, clear all customized settings and select Text as the Quality Option from your printer driver's Main window. See the printer driver online help for details.
See Accessing the printer driver for Windows.
Close any unnecessary applications.
If you print continuously for an extended period, the paper may temporarily stop feeding or the print head may pause for a while. This is to slow down the printing speed and prevent the printer mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the printer for about thirty minutes with the power on. (The printer does not recover with the power off.) After you restart, the printer will print at normal speed.
Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software
If you try all of the methods above and cannot solve the problem, see the following:
Increasing the Print Speed