Paper does not feed
Multiple pages feed
Paper jams
Paper is improperly loaded
Paper is not ejected fully or is wrinkled

Remove the stack of paper and make sure of the following:

• The paper is not curled or creased.

• The paper is not too old. See the instructions that came with the paper for more information.

• The paper fits under the arrow mark inside the left edge guide.

• The number of sheets in the paper stack does not exceed the limit specified for the media.
  See Loading capacities for Epson special media

• Paper is not jammed inside the printer. If it is, remove the jammed paper.
  See Paper jams

• The ink cartridges are not empty. If a cartridge is empty, replace it.
  See Replacing an Empty Ink Cartridge

• You have followed any special loading instructions that came with your paper. Load the paper again.
  See Loading Paper

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• Make sure the paper stack fits under the arrow mark inside the left edge guide.

• Make sure the left edge guide is snug against the left edge of the paper.

• Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before loading.

• Remove the stack of paper and make sure that the paper is not too thin.
  See Paper

• Fan the edges of the stack to separate the sheets, then reload the paper.

• If too many copies of a file are being printed, check the Copies setting on the Page Layout window (Windows) and in your application. See online help for details.

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If paper is jammed inside this printer, the Error light on the operation panel flashes. You may be able to clear the jammed paper using the Control Panel. Follow the steps below.

Press the Start Color button to eject the jammed paper. If the jammed paper is not ejected, go on to the next step.

If the paper is stuck near the sheet feeder or output tray, gently pull it out.

If the paper is stuck inside the printer, press the On button to turn it off. Open the scanner unit and remove any paper inside, including any torn pieces. Do not pull it backward; this can damage the sheet feeder. Close the scanner unit, then turn the printer back on.

After clearing the jammed paper, close the scanner unit and then press the On and the Start Color button.

Load a stack of paper in the sheet feeder.

Note:

If you cannot remove a foreign object easily by yourself, do not use force and do not disassemble this printer. Call your dealer for assistance.

If your paper jams frequently, make sure of the following:

• The paper is smooth, not curled or wrinkled.

• The paper is of high quality.

• The printable side of the paper is face up in the sheet feeder.

• The paper stack was fanned before loading.

• The paper is not loaded above the arrow mark on the left edge guide.

• The paper stack fits under the tabs inside the edge guides.

• The number of sheets in the paper stack does not exceed the limit specified for that media. See Loading capacities for Epson special media.

• The left edge guide is adjusted to fit your paper.

• This printer is on a flat, stable surface that extends beyond this printer base in all directions. This printer will not operate properly if it is tilted.

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If you have loaded the paper too far into the printer, the printer cannot feed the paper correctly. Turn the printer off and gently remove the paper. Then turn the printer on and reload the paper correctly.

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• Clear the jammed paper as explained in Paper jams. Also, check the Paper Size setting in your application or printer software.

• If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.

Note:

Store any unused paper in its original packaging in a dry area.

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