Tips and Troubleshooting

Muting operation sounds

Launch [] from the Home screen, and then select Sound. Clear Audible selection. []


Entering text

When you launch a program that requires you to enter text or numbers, the virtual keyboard is automatically displayed.


Changing the text input method

While the keyboard is displayed, hold down the [Enter] key in the text input field, and then select Input method.
A list of available text input methods is displayed. Select the input method you want to use.


Cannot connect to the Internet

Confirm that Wi-Fi is selected from the Wi-Fi settings menu.
"Connecting to a wireless network (via detected access point)"


No image or audio

The following formats are supported.
Images
MPEG4, H.264
Audio
AAC, MP3


Data saved on the microSD card is not displayed

Try removing and then reinserting the microSD card.


Cannot copy data



The screen is too dark

Press the [] key, and then adjust the brightness on the Brightness screen.

You can also make adjustments from the Settings menu.
Launch [] from the Home screen, and then select Display - Brightness.


The screen display looks strange

Press the [] key to display menus in 2D mode.


The pointer does not work correctly


  • Do not touch the trackpad while it is turning on.
  • Do not release the [] key and the [] key until the LED flashes purple.


There is no sound



Setting a password

Launch [] from the Home screen, select Security - Set up screen lock - Password, and then set a password.


Cannot operate the controller