 |
 |
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Problems Specific to the Operating System
IPv4/IPv6 function table
Available functions differ depending on the computer’s operating system. For more details, see the following table.
|
Function
|
Windows
|
Mac
|
|||
|
7
|
Vista
|
XP
|
OS X
|
||
|
Compatible
|
|||||
|
IPv4
|
Y
|
Y
|
Y
|
Y
|
|
|
IPv6
|
Y
|
Y
|
-
|
Y*1
|
|
|
Print port
|
|||||
|
Standard TCP/IP Port
|
v4/v6
|
v4/v6
|
v4
|
-
|
|
|
EpsonNet Print Port
|
v4
|
v4
|
v4
|
-
|
|
|
WSD Port
|
v4/v6
|
v4/v6
|
-
|
-
|
|
|
Bonjour Printing
|
-
|
-
|
-
|
v4/v6
|
|
|
Scanning
|
|||||
|
EPSON Scan
|
v4
|
v4
|
v4
|
v4
|
|
|
Event Manager
|
v4
|
v4
|
v4
|
v4
|
|
|
WSD Scan
|
v4/v6
|
v4/v6
|
-
|
-
|
|
|
File shared (Memory card, external device)
|
|||||
|
v4
|
v4
|
v4
|
v4
|
||
|
Sending/receiving Fax
|
|||||
|
v4
|
v4
|
v4
|
v4
|
||
v4=IPv4, v6=IPv6
*1 Mac OS X v10.5 or later
Mac OS X
The printer does not appear in Add Printer
Is the printer driver installed?
Install the printer driver. For details about software setup, see Using Epson Install Navi.
Install the printer driver. For details about software setup, see Using Epson Install Navi.
Is the network service at the top of the network list?
If both wired and wireless network services are enabled on your computer, it may not be able to find the printer.
In this case, follow the instructions below to set the network service you want to use at the top of the list.
Mac OS X 10.4:
1. Open System Preferences - Network.
2. Select Network Port Configurations from the Show pull-down menu.
3. Drag Use network service to the top of the list.
4. Click Apply to apply the settings and then close the Network window.
Mac OS X 10.5/10.6:
1. Open System Preferences - Network.
2. Click the
icon to select Set Service Order.
3. Drag the network service type that you use the most to the top of the list.
4. Click OK.
5. Click Apply to apply the settings.
If both wired and wireless network services are enabled on your computer, it may not be able to find the printer.
In this case, follow the instructions below to set the network service you want to use at the top of the list.
Mac OS X 10.4:
1. Open System Preferences - Network.
2. Select Network Port Configurations from the Show pull-down menu.
3. Drag Use network service to the top of the list.
4. Click Apply to apply the settings and then close the Network window.
Mac OS X 10.5/10.6:
1. Open System Preferences - Network.
2. Click the
icon to select Set Service Order.3. Drag the network service type that you use the most to the top of the list.
4. Click OK.
5. Click Apply to apply the settings.
Are the network settings configured on the computer?
The settings vary depending on the protocol. Try the following:
EPSON TCP/IP: Open System Preferences - Network - TCP/IP (Mac OS X 10.4) or open System Preferences - Network - Advanced - TCP/IP (Mac OS X 10.5/10.6), and check whether the addresses are set or if the correct IP address different from the factory setting is set on the printer’s network interface. See Setup Problems.
The settings vary depending on the protocol. Try the following:
EPSON TCP/IP: Open System Preferences - Network - TCP/IP (Mac OS X 10.4) or open System Preferences - Network - Advanced - TCP/IP (Mac OS X 10.5/10.6), and check whether the addresses are set or if the correct IP address different from the factory setting is set on the printer’s network interface. See Setup Problems.