epson

The Paper Jams

Note:
The illustrations in this section show the SX400/TX400 Series.
Cancel the print job if necessary.
See Canceling Printing
Raise the scanner unit.
Remove all of the paper inside, including any torn pieces.
Close the scanner unit.
If the jammed paper remains near the rear feeder or output tray, carefully remove the paper.

Preventing Paper Jams

If your paper jams frequently, make sure the following.
The paper is smooth, not curled or wrinkled.
You are using high quality paper.
The printable side of the paper is face up in the rear feeder.
The paper stack was fanned before loading.
The paper is not loaded above the  arrow mark inside the left edge guide.
The number of sheets in the paper stack does not exceed the limit specified for that paper.
See Loading capacities for Epson special media.