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The Printer Does Not Print
All lights are off
Press the 
power button to make sure the printer is on.
power button to make sure the printer is on.Turn off the printer and make sure that the power cord is securely plugged in.
Make sure that your outlet works and is not controlled by a wall switch or timer.
Lights came on and then went out
The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the label on the back of the printer.
Caution:|
If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.
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Only the power light is on
Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.
If you are using the USB interface, make sure your cable meets the USB 1.1 or 2.0 standards.
Turn off the printer and the computer, disconnect the printer’s interface cable, then print an operation check page.
See Running a printer operation check
If the check page prints correctly, make sure the printer driver and your application are installed correctly.
See Running a printer operation check
If the check page prints correctly, make sure the printer driver and your application are installed correctly.
If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution of your image or printing the image at a smaller size. You may need to install more memory in your computer.
The error light is flashing or is on after you replace the cartridge
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Make sure the ink cartridge holder is at the ink cartridge replacement position.
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Note:|
If the ink cartridge holder is at the far right position, hold down the
 Stop button for three seconds to move it to the ink cartridge replacement position. |
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Remove and reinsert the ink cartridge and then continue with the ink cartridge installation.
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