Miscellaneous Printout Problems

Clear any stalled print jobs from the Windows Spooler (Windows Vista, XP and 2000).

Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

Check the margin settings in your application. Make sure that the margins are within the printable area of the page.
See Printable area

Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
See the printer driver online help for details.

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

For Windows, clear the Mirror Image check box from the Page Layout window of your printer driver, or turn off the "Mirror Image" setting in your application.
For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver, or turn off the "Mirror Image" setting in your application.
For instructions, see the online help for your printer driver or for your application.

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
See the printer driver online help for details.

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.

Clear the High Speed check box in the settings from your printer driver.
For Windows, check the Quality Options window which appears when selecting Quality Options as the Print Quality setting in Main tab of your printer driver (Windows).
For Mac OS X, check the Print Settings dialog box from the Print dialog box.
See the printer driver online help for details.

Load and eject plain paper several times.
See Cleaning Your Printer

Select the appropriate paper size setting in the printer driver. Otherwise the interior of the printer may get stained with ink, and it may affect the subsequent print quality. To avoid this, try the following:
For Windows, select Check paper width before printing from Speed and Progress in your printer driver's Utility window.
For Mac OS X, select Check paper width before printing in Paper Configuration dialog box from the Print dialog box.
See the printer driver online help for details.

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software

Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
See Selecting the Correct Media Type

Close any unnecessary applications.

If you print continuously for an extended period, the paper may temporarily stop feeding or the ink cartridge holder may pause for a while. This is to slow down the printing speed and prevent the printer mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the printer for about thirty minutes with the power on. (The printer does not recover with the power off.) After you restart, the printer will print at normal speed.

Uninstall the printer driver, then reinstall it.
See Uninstalling the Printer Software