The Printer Does Not Print
All lights are off
Lights came on and then went out
Only the power light is on
The ink light is flashing or is on after you replace the cartridge
Lights came on and then went out
The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the label on the back of the printer.
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Caution: |
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If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.
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Only the power light is on
If the check page prints correctly, make sure the printer driver and your application are installed correctly.
The ink light is flashing or is on after you replace the cartridge
Make sure the cartridge cover is closed properly. First, press the ink button two or more times until carriage moves to the ink replacement position, then open the cartridge cover and push the ink cartridges down until they click into place. Then, close the cartridge cover and press the ink button.
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