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The Printer Does Not Print

All lights are off
Lights came on and then went out

All lights are off
  • Press the  On button to make sure the printer is on.

  • Turn off the printer and make sure that the power cord is securely plugged in.

  • Make sure that your outlet works and is not controlled by a wall switch or timer.

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Lights came on and then went out

The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the label on the back of the printer.


Caution:

If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.

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