Troubleshooting

Troubleshooting on the Optional Auto Take-up Reel Unit

Try one or more of these solutions:

The roll paper may not have sufficient slack around the auto take-up reel unit. Make sure that there is adequate slack between the roll paper and the take-up reel core. See Loading roll paper onto the take-up reel core.

The Auto switch on the auto take-up reel unit may not be positioned for the direction you want. Select a direction using the Auto switch on the control box. See Taking-up your prints.

If the Sensor light flashes slowly when you are not printing, there may be an external obstruction between the emitter and detector, or sensor adjustment may not be set properly. Check for an obstruction in the sensor detection area, or adjust the sensor position. See Adjusting the sensor.

If the Sensor light is still flashing, the printer will print the job for approximately three meters and stop printing. Set the paper lever to the released position, then check that the roll paper is set properly and that there is no external obstruction in the sensor detection area. If the roll paper is not set properly, wind the excess paper up and set the paper lever to the secured position.

If the Sensor light is flashing rapidly, the auto take-up reel unit is locked. Turn the printer OFF and ON again.

If the Sensor light is off, the sensor cable may not be connected properly. Check the connection of the sensor cables.