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Correcting USB Problems
If you are having difficulty using your printer with a USB connection, read the information in this section.
Make sure that your computer is a Windows 7, Vista, or XP pre-installed model
Your computer must be a Windows 7, Vista, or XP pre-installed model. You may not be able to install or run the USB printer driver on a computer which is not equipped with a USB port or which has been upgraded from Windows 95 to Windows Vista or XP.
For details about your computer, contact your dealer.
Printer does not work correctly with the USB cable
If your printer does not work correctly with the USB cable, try one or more of these solutions:
Make sure that the cable you are using is a standard, shielded USB cable.
If you are using a USB hub, connect the printer to the first tier of the hub, or connect the printer directly to the computer’s USB port.