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Reading the Scanner Light

If an error occurs, the scanner stops operating and the Status light flashes red. This indicates that the scanner is not connected to your computer properly or your software is not fully installed. See the Start Here sheet that came with your scanner for instructions on installing the software and connecting the scanner to your computer.

Unplug the scanner to turn it off, then plug it back in. If the Status light is still flashing:

  • The scanner may be malfunctioning.

  • The scanner lamp may need to be replaced.

Contact your dealer or Epson. See Contacting Customer Support for details.