Printing : Home > Troubleshooting
Checking Printer Status

For Windows
For Mac OS X

For Windows


When you use your printer as a shared printer on a network with the following combinations of computers, the client operating systems are not able to communicate with the printer, so that some functions are not available for that particular client.



Windows Vista/XP

Windows Me/98 SE/2000

Windows Me/98 SE/2000

Windows Vista/XP

Using the progress meter

When you send a print job to the printer, the progress meter appears, as shown in the illustration below.

The progress meter indicates the progress of the current print job and provides printer status information. This window also displays error messages as well as helpful tips for better printing. Refer to the appropriate section below.


Tips for getting the most out of your Epson printer driver appear in the text box of the progress meter window. A new tip appears every 30 seconds. For more details on the tip displayed in the window, click the Details button.

Error messages

If a problem occurs during printing, an error message appears in the text box of the progress meter window. For more detailed information, click Technical Support to access the online User’s Guide.

When the ink is low or expended, a How to button appears. Click How to, and EPSON Status Monitor 3 will lead you step-by-step through the cartridge replacement procedure.

Using EPSON Spool Manager (for Windows Me and 98 SE only)

EPSON Spool Manager is similar to the Windows Print Manager. If it receives two or more print jobs at one time, it holds them in the order that they were received (with printers on a network, this may be called a print queue). When a print job reaches the top of the line, EPSON Spool Manager sends the job to the printer.

From the spool manager, you can view print status information about print jobs that have been sent to the printer. You can also cancel, pause, and resume selected print jobs.

After you send a print job, a printer icon appears on the task bar. Click this icon to open EPSON Spool Manager.

Using EPSON Status Monitor 3

EPSON Status Monitor 3 displays detailed information on the printer status.

There are two ways to access EPSON Status Monitor 3:

  • Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button.

When you access EPSON Status Monitor 3, the following window appears:

EPSON Status Monitor 3 provides the following information:

  • Current Status:
    If the ink is low or expended, the How to button appears in the EPSON Status Monitor 3 window. Clicking How to displays ink cartridge replacement instructions and moves the print head to the ink cartridge replacement position.

  • Ink Cartridge Status:
    EPSON Status Monitor 3 provides a graphic display of the ink cartridge status and an estimate of the number of pages that can be printed before the ink cartridge should be replaced.

  • Ink Cartridge Information:
    You can view information about the installed ink cartridges by clicking Information.

  • Technical Support:
    You can access the online User’s Guide from EPSON Status Monitor 3. If you encounter a problem, click Technical Support in the EPSON Status Monitor 3 window.

For Mac OS X
Using EPSON StatusMonitor

If EPSON StatusMonitor detects a printer problem, it will inform you with an error message.

Follow these steps to access EPSON StatusMonitor.

Access the EPSON Printer Utility 2.

Click the EPSON StatusMonitor button. The EPSON StatusMonitor appears.

When ink is low or expended, a How to button appears. Click How to, and EPSON StatusMonitor will lead you step by step through the ink cartridge replacement procedure.

You can also use this utility to check the ink cartridge status before printing. EPSON StatusMonitor displays the ink cartridge status at the time it was opened. To update the ink cartridge status, click Update.