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Checking the Print Head Nozzles

Using the Nozzle Check utility for Windows
Using the Nozzle Check utility for Mac OS X
Using the printer buttons

If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles.

You can check the print head nozzles from your computer by using the Nozzle Check utility or from the printer by using the buttons.


Note:

If the ink light is flashing, you cannot check the print head. Replace the appropriate ink cartridge first.

Using the Nozzle Check utility for Windows

Follow the steps below to use the Nozzle Check utility.

Make sure that A4 size paper is loaded in the sheet feeder.

Access the printer software.

Click the Maintenance tab, then click the Nozzle Check button.

Follow the on-screen instructions.

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Using the Nozzle Check utility for Mac OS X

Follow the steps below to use the Nozzle Check utility.

Make sure that A4 size paper is loaded in the sheet feeder.

Access the EPSON Printer Utility dialog box.

Click the Nozzle Check button in the Utility dialog box.

Follow the on-screen instructions.

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Using the printer buttons

Follow the steps below to check the print head nozzles using the printer buttons.

Turn off the printer.

Make sure that A4 size paper is loaded in the sheet feeder.

Hold down the paper button and press the power button to turn on the printer.

Release only the power button when the printer turns on. When the nozzle check starts, release the paper button.

    Below are two sample nozzle check patterns.

    Compare the quality of the printed check page with the sample shown below. If there are no print quality problems, such as gaps or missing segments in the test lines, the print head is fine.

    Good sample

    If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle or a misaligned print head.

    Print head needs to be cleaned

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