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Cleaning the Print Head
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.
You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the printer by using the buttons.
Note:|
Perform the nozzle check first to identify any defective color(s); this will allow you to select the appropriate color(s) for the head cleaning function.
Black ink may be used when printing color images.
Because print head cleaning uses some ink from some cartridges, clean the print head only if quality declines; for example, if the printout is blurry or the color is incorrect or missing.
Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves ink.
When ink is low you may not be able to clean the print head. When ink is expended you cannot clean the print head. Replace the appropriate ink cartridge first.
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Using the Head Cleaning utility for Windows
Follow the steps below to clean the print head using the Head Cleaning utility.
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Make sure that no warnings or errors are displayed on the LCD screen.
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Right-click the printer icon on the taskbar, then select Head Cleaning.
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If the printer icon does not appear, refer to the following section to add the icon.
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Follow the on-screen instructions.
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Caution:|
Never turn off the printer while the message "Print head cleaning in progress. Please wait." is displayed on the LCD screen. Doing so may damage the printer.
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Note:|
To maintain print quality, we recommend printing a few pages on a regular basis.
If print quality does not improve, make sure you selected the appropriate color according to the nozzle check result.
If print quality has not improved after repeating this procedure about four times, leave the printer on and wait for at least six hours. Then run the nozzle check again and repeat the head cleaning if necessary. If print quality has still not improved, contact Epson support.
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Using the Head Cleaning utility for Mac OS X
Follow the steps below to clean the print head using the Head Cleaning utility.
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Make sure that no warnings or errors are displayed on the LCD screen.
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Access the Epson Printer Utility 4.
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Click the Head Cleaning button.
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Follow the on-screen instructions.
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Caution:|
Never turn off the printer while the message "Print head cleaning in progress. Please wait." is displayed on the LCD screen. Doing so may damage the printer.
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Note:|
To maintain print quality, we recommend printing a few pages on a regular basis.
If print quality does not improve, make sure you selected the appropriate color according to the nozzle check result.
If print quality has not improved after repeating this procedure about four times, leave the printer on and wait for at least six hours. Then run the nozzle check again and repeat the head cleaning if necessary. If print quality has still not improved, contact Epson support.
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