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Checking the Print Head Nozzles
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles.
You can check the print head nozzles from your computer by using the Nozzle Check utility or from the printer by using the buttons.
Using the Nozzle Check utility for Windows
Follow the steps below to use the Nozzle Check utility.
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Make sure that no warnings or errors are displayed on the LCD screen.
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Make sure that A4 size paper is loaded in the paper cassette.
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Right-click the printer icon on the taskbar, then select Nozzle Check.
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If the printer icon does not appear, refer to the following section to add the icon.
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Follow the on-screen instructions.
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Using the Nozzle Check utility for Mac OS X
Follow the steps below to use the Nozzle Check utility.
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Make sure that no warnings or errors are displayed on the LCD screen.
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Make sure that A4 size paper is loaded in the paper cassette.
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Access the Epson Printer Utility 4 dialog box.
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Click the Nozzle Check button in the Utility dialog box.
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Follow the on-screen instructions.
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