The Printer Does Not Print

Press the  On button to make sure the printer is on.

Turn off the printer and make sure that the power cord is securely plugged in.

Make sure that your outlet works and is not controlled by a wall switch or timer.

Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.

If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards.

If you are connecting the printer to your computer via a USB hub, connect the printer to the first-tier hub from your computer. If the printer driver is still not recognized on your computer, try to directly connect the printer to your computer without the USB hub.

If you are connecting the printer to your computer via a USB hub, make sure the USB hub device is recognized by your computer.

Turn off the printer and the computer, disconnect the printer’s interface cable, then print an operation check page.
See Running a printer operation check

If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution of your image or printing the image at a smaller size. You may need to install more memory in your computer.

Users of Windows can clear any stalled print jobs from the Windows Spooler.
See Canceling Printing

Uninstall the printer driver, then reinstall it.
See Uninstalling Your Printer Software