LCD screen is off
LCD screen came on and then went out
Ink error message appears after you replace the cartridge

• Make sure the printer is on.

• Turn off the printer and make sure that the power cord is securely plugged in.

• Make sure that your outlet works and is not controlled by a wall switch or timer.

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The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the label on the back of the printer.

Caution:

If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.

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Make sure the cartridge cover is closed properly. First, open the cartridge cover and push the ink cartridges down until they click into place. Then, close the cartridge cover.

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