How do I resolve USB issues with ALI controllers?

Listed below are various solutions to cure USB connectivity issues with the mentioned USB controller.

Recommended BIOS setup (Call PC vendor for support):

• Plug and Play Operating System
• Socket 7 Systems - Enabled
• Newer - Disabled
• IRQ’s Assigned - Auto or OS
•USB or USB Keyboard - Enabled
• BIOS Controlled Power Management Support - Disabled
• ACPI - Disabled
• FSB - Default Value (Not over clocked)
• RAM settings - Normal or Default

Download and install the latest drivers for you specific chipset from
http://www.ali.com

Windows 98 SE: There are 2 patches for Windows 98 SE at the following link http://www.usbman.com

Enable “Disable USB Error Detection” in Device Manger: Right Click on My Computer and select Properties. Now click the device manager tab. Expand (Click +) the Universal Serial Bus controllers and this will now display your Chipset. Right click your controller and select properties and you will find the check box for “Disable USB Error Detection” in the advanced tab.

More information can also be found at http://www.usb.org

If you cannot find a solution within the resources supplied a Hardware solution is available. Installing a PCI/USB Card will provide a workaround if your USB Host Controllers are not functioning correctly.

Article: KB020088 Language: English Product Range: Ink Jet

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